Spree Gladly Integration

# Description

Within gem we introduce Conversations (Create Item) (opens new window) using API client. We implemented two events against Spree::Order model:

  • Placed - it's fired up after Order is completed by customer ( Gladly::Events::Order::Placed)
  • Refundned - it's fired up after Order items are returned to customer ( Gladly::Events::Order::Refunded)

More about Conversations (opens new window)

# Configuration

Important !!!

Without bellow settings events will won't work. You will get those from yours Gladly dashboard

config.gladly_api_username = 'api_username@example.com'
config.gladly_api_key = 'api_key'
config.gladly_api_base_url = 'https://dev-example.gladly.qa'
config.turn_off_built_in_events = false

In case when you need write your own events class you can switch off built-in events by setting turn_off_built_in_events as true

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